FAQ

Find answers to frequently asked questions here, or contact us for personal guidance at info@gymnordic.com

When will I receive my goods?

We will ship your order within 1-2 days and you will receive a tracking number when the package has been shipped. It can then take 1-3 days for delivery.

Do you only ship to parcel shops?

Currently we only ship to parcel shops, but home delivery will be available soon.

Can I pay with mobilepay?

Unfortunately, we only offer online payment by credit card, but if you have any problems with payment, send us an email and we will find a solution.

Can I pick up my order?

Unfortunately not. All orders must be sent by post and we do not have any stock for collection.

Am I sure I will receive my order?

YES! If the package is lost in the mail or similar, just write and we will send a new one and look for the other one on your behalf. We always guarantee 100% safe delivery.